You just had a wonderful exploratory conversation with a prospective client. You did a brilliant job of listening and identifying a key operational challenge the company is facing—one they didn’t even know existed. Your solution could help them save thousands of dollars, and they’re chomping on the bit to hear your ideas explained in full […]
How many times have you looked at your production numbers this month? The better question is: Which numbers are grabbing your attention? 9 out of 10 times, most of us are only looking at how many dollars we’ve raked in. It makes sense—we’re all hard-wired to focus on these numbers to gauge how much financial […]
How many outbound dials do you make in a week? 10? 50? 250+? I remember my jaw dropping the first time I was expected to make 50 calls a day. I had visons of pacing back and forth, sporting a headset and slaving away for hours on end. The fact is, it doesn’t have to […]
People who were born between 1965 -1979 stand apart from other generations for many reasons. They represent the smallest segment of the American population. They were the first generation to gain everyday access to computers and the internet. They were also the generation hit hardest by the 2008-2012 recession. All these factors combined produced some […]
“How did you land yourself in SUCCESS Magazine? How did they even find out about you?” My wife and I have been asked these questions repeatedly in the past few days. Our answer surprises everybody: “They didn’t find out about us. We’d wanted to be in a magazine of this caliber, and we made it […]
Many business owners nowadays are waiting to see how and when the up-and-coming generation known as Millennials will impact their companies (and the business world in general). I have news for you: It’s already happening, and based on current data, they will have a huge impact on the success or failure of all businesses in […]
Earlier this week, I had conversation with a good friend, Dr. Jake Mazulewicz, owner of JMA Human Error Solutions and The JMA Training Method. We were trying to determine how many touches (interactions with a prospective client) are required before he or she would purchase from you. Our talk was sparked by a recent comment […]
What makes a prospective customer choose your product or service rather than going with some other company? Do you imagine it’s the great customer service you provide? Is it the wonderful relationship your sales rep establishes? Of course, these positive features will influence a prospective customer’s decision, but there is another aspect of your business […]
Have you ever had someone leave you a message like this? Hi Charlotte. My name is Chris with RefuseOrdinary. I hope you day is going well. I was given your name by Brandon Smith—he said some great things about you and thought I should call and set up a meeting with you to learn a […]
Last week I met with a colleague for a brainstorming session regarding a new project. We were in the midst of kicking around a few ideas when our discussion took a weird turn, as it often does. We somehow found ourselves engrossed in strategies for ramping up productivity. All in all, it was a rather […]
