06Aug 2014

Over the past few months, working with some of my business owner clients, I noticed a particular phrase popping up in various conversations: “What I really want next is _______________.” Inevitably the blank would be filled in with an arbitrary dollar amount, or more widespread fame, or recognition for an accomplishment. One day, however, a young business owner of 32, […]

23Jul 2014

We are all creatures of habit. And that’s both good news and bad news. The good news is that we are able to accomplish more throughout our day on automatic pilot. In fact, studies show that about 60-70% of our activities can happen with little discernible effort on our part. Let’s look at taking a […]

23Jul 2014

Heated conversations are practically an everyday occurrence– something as simple as a discrepancy over a payment, a customer dissatisfied with a recent purchase, or a single, misplaced word unwittingly uttered by a loved one. How we interact in these situations will greatly influence the outcome. For starters, it will be helpful to clarify the difference between REACTING and RESPONDING. Reacting to something you […]

09Jul 2014

If you have business development responsibilities, it’s easy to find yourself in a summer lull. Vacations, more casual business agendas and an “I need a breather” attitude may mean that your sales efforts take the proverbial “Summer Slide.” Don’t let your results for the year, take a nosedive now. Instead, implement these three counterintuitive strategies […]