Growth and Change

06Aug 2014

Over the past few months, working with some of my business owner clients, I noticed a particular phrase popping up in various conversations: “What I really want next is _______________.” Inevitably the blank would be filled in with an arbitrary dollar amount, or more widespread fame, or recognition for an accomplishment. One day, however, a young business owner of 32, […]

23Jul 2014

Heated conversations are practically an everyday occurrence– something as simple as a discrepancy over a payment, a customer dissatisfied with a recent purchase, or a single, misplaced word unwittingly uttered by a loved one. How we interact in these situations will greatly influence the outcome. For starters, it will be helpful to clarify the difference between REACTING and RESPONDING. Reacting to something you […]

26Mar 2014

Needless to say, doing the right thing is one of the cornerstones of living a good life, and it’s easy enough to identify “the right thing” in our personal relationships, day by day. In business relations, however, it can get a little tricky. As much as we’d like to think of ourselves as people who are […]